1. For efficient
processing ensure all RA details are complete. Check all serial and
model numbers before submission.
2. Print this form for
your own records before submission. This form is only a REQUEST for RA
number.
3. Once confirmed an
official RA form and number will be sent to you. Allow 2 working days
for processing of your RA.
4. Please contact the
warranty dept. for queries relating to your submission.
5. Before shipping
ensure all manufacturer's warranty terms and conditions are met.
6. Before shipment the
relevant RA number provided for the product is included here.
7. For shipping ensure
RA item(s) are properly packaged for anti-static protection and
prevention of movement and shock.
8. Physical damage
caused by your courier is your responsibility.
9. The RA number and
details should be clearly displayed on the outside of the box when
shipping.
10. Submission of this
form confirms acceptance of the warranty terms and conditions.
Note: All shipping costs sending
to SATO are the
responsibility of your own.
Need Help? Please contact our warranty department on
07-3711 9388 for assistance.